Your questions, answered
Choosing their first lunchbox or making it their own? Start here.
Lunchboxes, personalisation & care
Which lunchbox should I choose?
Bento 4 has room for a sandwich and sides. Bento 5 has five spaces for children who like variety. Bento Go is a two-compartment snack box for toddlers and up, on-the-go snacks, Crunch & Sip and recess for smaller appetites. Compare food fit, capacity and weight before choosing.
Why does the silicone seal lift out?
You can wash away food caught underneath it. Remove the seal for cleaning and let both the seal and lunchbox dry fully before putting them back together. Follow the care instructions for your chosen product.
Can my lunchbox go in the dishwasher?
Yes. Oli Eve lunchboxes are dishwasher safe. Remove the silicone seal so you can clean underneath it, and let the seal and lunchbox dry fully before putting them back together. Follow the care instructions on your product page.
How do I add their name?
Choose an eligible product and colour, then open Personalise Me on the product page. Enter the name, check the preview and confirm the spelling before adding it to your cart. Add items separately when you need different names.
Ordering & delivery
When will my order be sent?
Check stock availability and the dispatch information on your selected product. Please allow an extra 1–5 days for name engraving before dispatch. Your order ships together once all items are ready.
Where can I find delivery and returns information?
Read the current policies for delivery charges, processing times and returns, including personalised items.